Cancellation right for users
1. As far as you are a real person and conclude contracts for delivery of goods or services for predominately private purposes, you are free to make use of the cancellation right for users as described below.
2. If you are on the contrary an entrepreneur in the legal sense according to § 14 German Civil Code and act within commercial or independent activities, the cancellation right does not apply.
3. Cancellation policy
Cancellation right for users
You have the right to cancel this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day of the conclusion of the contract.
In order to make us of your cancellation right, you have to contact us
Institute for Innovation & Improvement GmbH & Co. KG
T: +49 89 8 99 88 4 – 88
F: +49 89 8 99 88 4 – 86
Especially through a distinct declaration via e-Mail (or through our contact form) and inform us about your decision to cancel this contract. You can make us of the attached template, which is not mandatory though.
To preserve the prescribed form, the return of the goods or a written notification is also accepted.
For the preservation of the cancellation period, it is enough to send the cancellation notification before the cancellation period is due.
Results of cancellation
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard offered by us), and repay the latest within fourteen days from the date on which the cancellation notification has been received by us. For this repayment, we use the same method of payment that you used in the original transaction, unless we explicitly agreed otherwise; in any case you won't be charged any fees for this repayment.
4. Expiration of cancellation rights
For contracts for digital content which is not supplied on a tangible medium, the right of withdrawal expires, if the supplier has started the execution of the contract, after the user has particularly agreed that the contractor for the execution of the contract will begin before the end of the withdrawal period, and the user has confirmed, that he loses his right of withdrawal by its agreement with the beginning of the execution of the agreement. Should the contract be downloaded or streamed, the customer waives with execution of the download or streaming process before the end of the withdrawal period on the right of withdrawal.
5. Cancellation form
(If you want to cancel the contract, then please fill out this form and send it back.)
- I/we (*) hereby withdraw the conculded contract for the ordered goods/services (*)
- Ordered on (*)/received on (*)
- User(s) name
- User(s) address
- User(s) signature (only in case of paper notification)
(*) Strike out if not appropriate